Payroll

Please contact our Payroll team to discuss. Email your query to payroll.request@adecco.com.au. If possible, please have your payslip on hand to reference.

Our team will need to review the information that you provided on your tax form during the onboarding process. Please email your query to payroll.request@adecco.com.au.

Contact your Adecco consultant or alternatively email your query to payroll.request@adecco.com.au.

Please check that the bank account details printed on the bottom left hand side of your payslip to ensure that these are correct. If these details are incorrect, please contact our payroll team via email at payroll.request@adecco.com.au.

To make any changes to your salary sacrifice arrangement, please complete the Adecco Group Salary Sacrifice Agreement form. Please email the completed form to either your consultant or the payroll team at payroll.request@adecco.com.au.

Unfortunately, this option is not available at the moment.

Superannuation contributions are paid one month in arrears. For example superannuation earned in the month of January would be paid to your nominated superannuation fund at the end of February.

Superannuation is not payable on all earnings. Please visit the ATO website for more information specific to superannuation here: Checklist Salary or Wages and Ordinary Time Earnings.

Please contact your Adecco consultant to assist you. Our payroll team cannot assist with system access & password related issues. To find a list of our branch locations and contact details, please visit: our locations.

Please email your query to payroll.request@adecco.com.au.

Any changes made after we receive your initial details will not flow through to our payroll system. Our payroll team will need to make changes on your behalf. Please either complete and return the forms below, contact your Adecco consultant, or contact our payroll team via phone or email.

Please contact your Adecco consultant who can assist you. Alternatively, you can email our payroll team at payroll.request@adecco.com.au.

Please allow up to five (5) business days to process this request.

There are two (2) pay cycles:

1. Main pay-cycle is on a Wednesday night and wages generally clear into the nominated bank account on the Wednesday evening or Thursday morning.
2. Second pay-cycle is on the Friday and wages generally clear into the nominated bank account on the Friday night or Saturday morning.

Please note Adecco cannot guarantee the exact timing of when wages will be deposited into bank accounts. If wages have not cleared into your nominated bank, please call your bank in the first instance.

All bank, superannuation or tax file number forms must be re-submitted with updated personal details. You can view and download the forms below. Please submit completed forms to your Adecco consultant.

It will take up to five (5) business days for your details to be updated in our system.

Please contact your Adecco consultant to update any personal information and allow up to five (5) business days for your details to be updated in our system.

Adecco will always endeavour to process your pay as quickly as possible. On national public holidays, our offices are closed and pays will be processed on the next available pay run. When interruptions to pay cycles are expected, a comment can be found on your payslip in the week(s) leading up to the public holiday to provide early advice of the disruption.

Please contact your Adecco consultant or alternatively submit an email request to our payroll team at payroll.request@adecco.com.au.

Please allow up to 14 business days for your Employment Separation Certificate to be prepared.