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Skills-Based Hiring: The Key to Enhanced Diversity and Improved Company Culture

Group of professionals waiting in a lobby for a job interview at an office building.

Traditional hiring practices can sometimes overlook a candidate equipped with the best skills to fill a specific vacancy. But there’s another potential downside to a recruitment process which fails to focus on job applicants’ skills and abilities: a lack of diversity and inclusion. The solution is skills-based hiring, which aims to match the requirements of…

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Chatbots: Streamlining the Recruitment Process and Enhancing Employee Engagement

Hands typing on a laptop with a digital interface overlay showing options for email, phone, and chatbot communication.

Everyone who uses the internet regularly will almost certainly have had some interaction with chatbots. A chatbot is an advanced form of user interface for a computer application which uses artificial intelligence – in particular machine learning, natural language processing (NLP) and, more recently, generative AI – in order to act as a human-like conversational…

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